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Holiday Returns accepted until January 31, 2015!
 
Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, you may return it within 30 days from date of purchase.  Items purchased as holiday gifts in the months of November and December 2015, may be returned until January 31, 2016.  There is a 10% restocking fee for returned merchandise. Shipping fees are non-refundable.

To return or exchange an item, please complete our online Return Authorization form or email our offices at sales2@retrowonders.com.  You will need to supply your name, order confirmation number, and reason for return. Once an RA (Return Authorization) Number has been assigned, place the merchandise in the original packaging materials and return, postage paid to the address provided with the RA number. Please clearly mark the box with your return address and your RA number. Pending receipt of the merchandise and a full inspection, a refund will be issued to you for the value of the item less original shipping fees and the 10% restocking fee. Please allow up to 30 days for returns to be processed.

Defective Items: Please notify us immediately if any Crolsey products are damaged or defective on delivery and a no charge replacement will be authorized.  Otherwise, products failing beyond the first 30 days but within the Crosley one-year warranty period will be referred to the manufacturer for replacement or repair. Defective merchandise failing within the first 30 days is not subject to additional shipping charges or restocking fees. 


Crosley Warranty Claims:
All Crosley Radio items purchased from RetroWonders.com are covered by a one year manufacturers warranty, direct from Crosley. Crosley Customer Support can be reached at 1-888-276-7539 or crosleysupport@crosleyradio.com. The Crosley Warranty Card, included with each product, provides this information to consumers. Crosley will repair or replace a defective unit for a period of one year after purchase. Customers will need to pay shipping to Crosley and enclose a check for $19.95 for the replacement or repaired unit return. Full-size jukeboxes are not a part of this warranty, their warranty is detailed below.

Full Size Jukebox Warranty:
The Crosley Full-Size Jukebox is defined as the model number CR1206A-WA.

RetroWonders.com is an authorized dealer of Crosley Full Size Jukeboxes. In conjunction with our distributor, we supply a one year warranty with each new, full-size jukebox.  Warranty coverage is effective from date of purchase. This warranty requires the customer to re-package a defective jukebox and make it available to the carrier for pickup and return. If a jukebox customer does not keep the original packing material for the length of the warranty, we are not responsible for return packaging or shipping. We place an "Open Before Unpacking" note on each full size jukebox that instructs the buyer that they must retain the original packing for warranty service. We make every effort to work with jukebox buyers in the field and assist them with repair or replacement items, or suitable repair facilities. If that is not possible, jukeboxes may need to be returned to Deer Park Distributors for warranty repair.